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Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorney who is well-organized and professional
“Mr Frank's is a knowledgeable good humour attorney. He seems to be well organized and about the business.”
2
Responsive and attentive staff that provide excellent customer service
“The staff was fantastic and went out of their way to handle my business in a timely and professional manner.”
3
Effective legal representation that achieves favorable outcomes for clients
“Attorney Franks is really on his game. If you need someone to get the job done, he's the one. He knows what he's doing and his staff is so kind and understanding.”
4
Attorney is compassionate, understanding, and provides clear guidance
“Attorney Joey Franks is amazing! Extremely informative and helpful. The call backs are timely and they work very hard to explain any information you need to know.”
5
Attorney is honest, trustworthy, and dedicated to his clients
“Joey is very honest and helpful! He's very patient when answering questions and quick to return calls and emails! Highly recommend!”
Cons
1
Potential issues with communication and responsiveness from the firm
“Unfortunately, I did not have the honor of being a client of this law firm, but by the reviews it seems like they do great work. However, I do have something to say about being a potential client. I know lawyers are busy and what not, but so are clients. I know one is not obligated to take a case and what not, but it would make a better experience for potential clients if there was better communication all around.”
2
Concerns about billing practices and unexpected fees
“Stay Away!!! I hired this firm to represent me in a wrongful termination case against my former employer. On top of that, they ended up charging me over double the amount that we initially agreed upon.”
