Reviews
Top review highlights
Pros
1
Knowledgeable and helpful staff who provide thorough explanations
“Teresa was very knowledgeable and patient in explaining all my concerns.”
2
Friendly, professional, and attentive customer service
“Everyone that I talked to this morning were informative and helpful.”
3
Strong communication and responsiveness throughout the process
“They seemed to care and kept me updated - which is a problem I have had in the past elsewhere.”
4
Successful case outcomes and satisfactory settlements
“I couldn't have had a better experience.”
Cons
1
Difficulty reaching staff and slow response to messages
“I call them all the time and only get voicemail..I'm tired of leaving messages and emails with no respond.”
2
Concerns about lack of updates and communication in longer-running cases
“My case has been open for almost two years..but I call them all the time and only get voicemail..I'm tired of leaving messages and emails with no respond.”