Reviews

Top review highlights

Pros
1
Helpful and professional staff
“Very helpful secretary, lawyers, and staff. Very quick to get my case going.”
2
Efficient and responsive service
“They were friendly and kind they but my worries at ease knowing that they were there to help me with my case they made me feel like I'm not going through this alone.”
3
Compassionate and understanding approach
“Everyone was so kind and helpful. Thanks”
4
Thorough and diligent in handling cases
“They take time to call check up on me and when I had My surgery they sent me a care package and check on me asked well I really appreciate that because I really had a hard recovery thank you Brown And Crouppen”
5
Willingness to take on cases other firms declined
“Morgan & Morgan denied my case stating that I did not have a case so I called Brown & Crouppen and they immediately told me that I had 2 cases!”
Cons
1
Occasionally disorganized or poor communication
“After being denied by Morgan & Morgan, we reached out to Brown & Crouppen, who initially told us we had two cases. However, after a week of dealing with them, it became clear that they were disorganized and wasted our time. Communication was poor, and we were left feeling frustrated and unsupported.”
2
Slow progress on some cases
“Cases that could be finished and filed in 10 days could goes up to 3 months in their hands. Yes they could just leave you hanging there :)”
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