Reviews

Top review highlights

Pros

Knowledgeable and experienced lawyers who are highly skilled in their field, particularly in workers' compensation and personal injury cases

“Carl Mueller was extremely responsive. He always kept me informed and I was pleased with the service given by him and his assistant Erica.”

Lawyers who are compassionate, patient, and take the time to explain the legal process to clients

“Steffanie Stracke was very professional. She always explained everything. When she sent forms to be signed she would always call and tell me they were coming and were we were at with the process.”

Strong communication and responsiveness from the lawyers and staff, keeping clients informed throughout the process

“Mike Downing and his assistant Shelby are amazing. Shelby kept me informed on everything going on with my case.”

Lawyers who fight hard for their clients and work to get them the best possible outcome

“Keith Yarwood an attorney there sucks big time. Take your case somewhere else”

Overall positive and satisfactory experiences with the firm, leading to recommendations to friends and family

“Love my service and support”

Cons

Instances of rude or unprofessional behavior from some staff members, such as the receptionist

“Angela receptionist very rude and did not have a feeling of understanding and compassion with speaking with her. She seems to not like her job in customer service.”

Concerns about the firm's representation of school districts instead of individuals, leading to a perception of bias

“Please be aware that these lawyers represent school districts, not individuals, special needs clients, or parents. Their website is very misleading!”

Instances of lawyers not being responsive or helpful, leading to dissatisfaction with the firm's services

“They never called back. So I went elsewhere”