Reviews
Top review highlights
Pros
1
Knowledgeable and experienced in immigration law
“Monica was very knowledgeable about the law and what we needed to do to resolve our case.”
2
Organized and communicative throughout the process
“She made the process very straightforward and kept in contact with us to keep us informed of the case status.”
3
Caring and dedicated to clients' best interests
“Monica showed us what steps to take, clearly explained why and kept in contact with us to keep us informed with our case status. She is very compassionate and caring of her clients and works tirelessly on their cases.”
4
Achieves successful outcomes in a timely manner
“The case went perfect and fast and we couldn't be happier with the results.”
5
Highly recommended by satisfied clients
“I would recommend Monica to anyone that has an immigration issue, it would be a very wise decision to make.”
Cons
1
Potential disconnect between marketing and client engagement
“Contrary to my expectations, I received an email from the firm's secretary the following Monday, advising me to call the office directly for further assistance. Despite the firm's investment in advertising to attract potential clients like myself, I felt my initial attempt to engage with them was overlooked.”
2
Perceived as "cold" or impersonal by some clients
“She has a tendency to be perceived as a little 'cold' but don't let that throw you off.”