Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the law firm
“Everyone at SWMW Law have been very helpful in answering any questions I might have. They are doing a terrific job working on my husband's case. They keep me well informed of everything that is related to his case.”
2
Compassionate and understanding approach towards clients
“From the very first phone call to date, Lauren and staff have been OURSTANDING! They have been compassionate, understanding, professional but most of dedicated.”
3
Successful in achieving desired outcomes for clients
“SWMW Law Firm is a wonderful law firm. They represent their clients well. Thank you for working for our family. We appreciate everything you are doing.”
4
Personalized and dedicated attention to each case
“SWMW law firm from top to bottom has been very exceptional to work with. At the onset of our case they worked with my dad and our family to get through the needed documentation before he passed. They were sensitive and very compassionate through it all.”
5
Consistent communication and updates throughout the process
“The staff is very professional and knowledgeable. Anytime I had questions they were very helpful and did a great job with explaining the process.”
Cons
1
Lack of responsiveness and poor communication at times
“I have reached out to them several times and they still haven't responded!”
2
High staff turnover leading to inconsistent client service
“You get a new paralegal every other day it seems and no one updates you of this until so much time has gone by and you reach out to get updates.”
3
Understaffing and inability to take on all cases
“They weren't going to notify me. I have court today. The judge is going to accuse me of just stalling.”
4
Occasional instances of unprofessional behavior from staff
“The intake person was extremely rude and judgmental.”
5
Delays in the legal process and settlement timeline
“It's been years for my husband who is now died from the asbestos still no settlement but on TV they said it was done?”
