Reviews

Top review highlights

Pros

Excellent customer service and communication from the law firm

“The staff was extremely nice and on top of everything. They were always quick to respond to any questions I had or whatever I needed.”

Successful in obtaining favorable settlements and outcomes for clients

“They got me MUCH more than the insurance company was offering. I'm very happy with the result.”

Knowledgeable and experienced attorneys who fight hard for their clients

“Thomas and his team were fantastic. They were very professional and fought hard to get me the best possible outcome.”

Compassionate and empathetic approach, treating clients as more than just a case

“They truly cared about me and my situation. I never felt like just another client.”

Convenient and flexible service, able to work around client schedules

“They were very flexible and made time to meet with me whenever I needed.”

Cons

Slow communication and delays in resolving cases for some clients

“It took way too long to get my case resolved. The communication from the firm was lacking at times.”

Concerns about unethical practices and prioritizing profits over client interests

“They seemed more interested in making money than actually helping me. I felt taken advantage of.”

Instances of rude and unprofessional behavior from staff members

“The secretary I spoke with was very rude and dismissive. It was a very unpleasant experience.”