Reviews

Top review highlights

Pros
1
The firm is responsive, communicative, and works hard to advocate for their clients
“They stayed in touch throughout which was something I appreciated.”
2
The firm is professional and client-centered
“The staff is fantastic - smart, organized, and client-centered. The attorneys are top notch and the benefits packages are awesome.”
3
The firm is helpful and supportive, even in complex or challenging cases
“Jesse needs a vacation after dealing with my issue, again NOTHING to do with them it was MY bank but that right there was enough to send us all over the edge. I can't thank him enough for his support and help through this entire situation.”
Cons
1
The firm can be slow in processing claims and updating clients on the status of their cases
“There was a lot of back and forth and just when you think you are getting somewhere there was a bump. Always seemed to be something. Always!”
2
The firm may take a significant portion of the settlement as fees without clearly communicating this upfront
“They don't care about their clients AT ALL!!!!!!! Only about the money & will take all of your settlement regardless of the pain & suffering!!!”
3
The firm's customer service and communication with clients can be inconsistent, with some reviewers reporting rude or unhelpful interactions
“I'm sick and tired of the secretary being rude before trying to talk to me and I have a conversation I need to have with John Driscoll.”
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