Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the legal team
“The staff was extremely nice and on top of everything. They were always quick to respond to any questions I had or whatever I needed.”
2
Achieved successful outcomes and settlements for clients
“They got me a larger than expected settlement. Glad I called them because they got me a tremendous result that I wasn't expecting.”
3
Knowledgeable and experienced attorneys who fight aggressively for their clients
“Thomas and his team were fantastic! They knew what they were doing and got me a great settlement. I couldn't be happier with the end results.”
4
Caring and compassionate approach, treating clients like family
“They truly cared about you and your circumstances. You won't find a better, more hard-working attorney than Helen Wade.”
5
Responsive and transparent communication throughout the process
“They were always keeping me updated as the case was in process and answered all of my questions.”
Cons
1
Slow response times and lack of communication from the firm
“I called a few weeks ago and never got a return call.”
2
Perceived as more focused on profits than client outcomes
“All they want is money. They don't want to actually help me.”
3
Concerns about unethical practices and improper handling of cases
“They took half of my settlement and didn't tell me about the fees. I felt like I was robbed.”
4
Struggles with complex cases and lengthy legal processes
“It took over 2 years to settle my case. The process was very long and drawn out.”
5
Inconsistent quality of service and client experiences
“My experience was changed tiresome, overwhelming, and downright crazy. They've been keeping me up-to-date, but it's been over 4 years.”