Lawyers map
Reviews
Top review highlights
Pros
1
Highly attentive and responsive to client needs
“very attentive, detailed interested and involved! very mild mannered, caring individual that will work hard for you.”
2
Demonstrates genuine care and commitment to clients
“Here is an attorney that works with his heart and making sure justice is served. Spending endless hours making sure his clients are a number one priority.”
3
Achieves favorable outcomes for clients
“I ended up with a very favorable outcome from the work performed by Mr. Hetlege.”
4
Excellent communication and keeps clients informed
“he tells you what to expect and keeps you very much so informed”
5
Provides great value and is reasonably priced
“he's very reasonable I wish I would've kept him as my lawyer for my custody case”
Cons
1
Unprofessional and rude interactions with some clients
“Richard returned my call. I spoke with him about my case. He stated, "where did you find us!?" I responded through the Missouri Bar Association. He then stated very rudely, "don't call us! We can't help! I don't want to deal with this! Best of luck to you!" Then hung up.”
2
Lack of responsiveness and poor customer service
“Big disappointment and waste of time. Not a good sign when you receive a reply to questions. "I don't know". He didn't know this, and he just didn't know that. What do you know. ? Glad to be moving on.”
3
Questionable billing practices and attempts to charge for simple inquiries
“Sent this guy 2 emails and he tried sending me a bill for almost $300.. there was no agreement, disclosure, I never actually hired him or agreed to doing any business with him.”
