Reviews
Top review highlights
Pros
1
Excellent customer service and communication with clients
“Sabrina was very helpful. Great firm! I recommend them.”
2
Strong legal expertise and successful track record
“This is a great law firm they are very determined to make you happy rewarded”
3
Compassionate and caring approach towards clients
“They truly care and will fight for justice for you.”
4
Involvement in the community and charitable work
“What a wonderful way Onder Law gives back to the community at Christmas time!”
5
Efficient and responsive in handling clients' cases
“Onder Law has continued to handle my grandmas case with the care and affection she deserved.”
Cons
1
Lack of communication and updates on case progress
“No communication with the attorneys found out by first attorney is nolonger there he never called I recieved a new attorney she has not called either.”
2
Slow in responding to client inquiries and requests
“It's been 2 weeks I did the paperwork signed it sent it back. Onder law sent it to another attorney why not shure she is not representing me. They passed the buck now I'm in a bind”
3
Concerns about transparency and fairness in fee structure
“It's unfortunate that you wait over five yrs for a settlement and this law firm get majority of your money.”
4
Inconsistent quality of service depending on the individual staff member
“Tia was great and very patient. And understanding of my situation. Angela Kendricks however is very rude. Does not keep appointments and kept putting me off like. My case did not matter”
5
Potential issues with case management and organization
“They lost the 1st set of medical records I sent them. So I had to resend them and make sure that someone signed for them.”