Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyer and staff
“Michelle answered my initial inquiry quickly. She handled my case in a timely and professional manner.”
2
Strong legal expertise and ability to achieve favorable outcomes for clients
“Michelle is committed to the success of every client. She will aggressively defend you, your side of the case will not be unheard or spoken over.”
3
Compassionate and understanding approach, treating clients with care
“Michelle remained patient, understanding, compassionate, and professional throughout my journey.”
4
Reliable and dependable, consistently meeting client expectations
“She does what she says she can. Has your best interests at hand. Definitely will be using her for point on any issues I may run into.”
5
Passionate and dedicated to fighting for her clients' best interests
“She not only fights for what is right but stands by her client from start to finish. She does not back down, and her strength encourages you to be strong.”
Cons
1
Inconsistent communication and delays in responding to clients
“I've still not received my refund after calling and speaking with Janet several times. I've been told that Michelle is the only one that can issue this refund.”
2
Unprofessional behavior and lack of attention to appearance
“She hung up on me after yelling at me for getting to court early and behaved unbelievably unprofessional! Then she was yelling at me so much in the lobby of st. Charles municipal court (after she, yet again, showed up late) that the bailiff came out to see what was happening.”