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Top review highlights
Pros
As a result of the analysis of reviews about this lawyer, no significant pros were found.
Cons
1
Extremely rude and unprofessional customer service representatives, with several reviewers mentioning employees like Tracy, Phyllis, and Jason as being particularly problematic
“Tracy is down right condescending and disrespectful. She won't let you get anything out which proves she's abusive verbally and probably has a miserable life at home judging by how abusive she is within her position.”
2
Aggressive and harassing collection tactics, including making threats, refusing to listen to customers, and hanging up on them
“Brandon Davis called me making threats and violating FDCPA guidelines. Shady company with out of date collection tactics.”
3
Questionable and potentially fraudulent business practices, with some reviewers claiming the company attempts to collect on invalid or non-existent debts
“This company is trying to get a hold of my dead mother of 2 years with a phone number I have only had for a couple months.”
4
Difficulty in resolving issues or getting information from the company, with many reviewers stating their calls and messages were ignored or met with hostility
“Don't waste your time speaking with this company. You won't get any where right or wrong. Just dispute if you need to with the credit bureau and save your headache.”
5
Overall poor customer service and lack of professionalism, with reviewers describing the company as a "scam", "dumpster fire", and "the worst company" they've ever dealt with
“If I could give a ZERO I would. I have NEVER in my life been so disrespected by someone who claims to be a 'professional'.”
