Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable and professional lawyers who go above and beyond for clients
“Very good and easy to work with the group goes beyond and above! Very knowledgeable and professional!”
2
Friendly, caring, and understanding staff who make clients feel comfortable
“They treated me as a person instead of a client. When I called they was patient with me and answered all of my questions.”
3
Efficient and responsive communication, with lawyers and staff promptly returning calls and emails
“They kept me updated on every step, which I greatly appreciated as my past experience with a different lawyer left me guessing what was happening.”
4
Successful track record of getting favorable outcomes for clients
“I was in a motor cycle accident, pretty cut and dry, no issues with my insurance company. I knew the process was going to take a year. Carolina and her family took very good care of me and I received a settlement for more than expected.”
5
Reasonable and transparent pricing, with clients feeling they get good value for the services
“They made me feel right at home, comforted me and assured me I wasn't "the only one.". Even tho I knew this, it was still comforting.”
Cons
1
Inconsistent communication and responsiveness, with some clients reporting difficulty reaching staff or getting timely updates
“They missed sending crucial evidence for my case, they could not obtain medical records in a timely manner and only got them hours before they were due because I had to call my provider and get them sent.”
2
Cases being handled by multiple different staff members, leading to a lack of continuity and clients feeling like just a number
“They're good firm, but your case gets moved around to different individuals so you are unsure who you are going to see.”
3
Instances of mistakes or oversights that negatively impacted clients' cases
“They failed to address the social security medical practitioner documenting assessment of fine motor skills and the assessment was never performed.”
4
Some clients felt their concerns were not taken seriously or that they were treated unprofessionally by staff
“I was disgusted with how they treated me. I see why people don't respect the legal system.”
5
Lengthy delays in resolving cases, causing additional stress and frustration for clients
“The disability process is slow no matter what law firm you use. Calls could be returned a little faster and monthly update via email or telephone would be nice. My case has been ongoing now for nine months with no resolve in site.”
