Reviews

Top review highlights

Pros
1
Knowledgeable and experienced attorneys who fight aggressively for their clients
“Charlie and his sons, John and David are the finest attorneys I've ever gone against.”
2
Personalized and caring approach, treating clients like family
“It never felt like a lawyer client relationship. It was so comfortable that it was more like FAMILY.”
3
Excellent communication and responsiveness, keeping clients informed throughout the process
“John worked hours for my case. And broke things down to where it was simple to understand.”
4
Successful in achieving favorable outcomes for clients, even in difficult cases
“If things are really bad, this is the type of Attorneys you hire.”
5
Affordable and transparent pricing, with no hidden fees
“No ambiguity on prices...up front and honest!”
Cons
1
Inconsistent communication and responsiveness, with some clients experiencing difficulty reaching the attorneys
“I can never get a hold of anybody nor does anybody ever try to call me when I'm not working at the call center.”
2
Potential issues with staff turnover and lack of continuity in handling cases
“My attorney quit without my knowledge, I happened to call and find out approximately a month before my hearing.”
3
Instances of not meeting deadlines or failing to gather necessary evidence in a timely manner
“They missed sending crucial evidence for my case, they could not obtain medical records in a timely manner.”
4
Concerns about billing practices and refund policies, with some clients feeling they were overcharged or not refunded as promised
“I paid a retainer. I told them I'd call when I'm ready to file bankruptcy. Weeks past and I decided not to follow through and they told me they wouldn't refund the full amount even though nothing was done with my file.”
5
A few negative experiences with rude or unprofessional behavior from staff members
“The whole office very loudly talked smack on me and made fun of me for the way I was making my payments.”
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