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Reviews
Top review highlights
Pros
1
Knowledgeable and effective attorney with a proven track record of achieving positive outcomes for clients
“Laurie was able to get us an outcome better than expected and I couldn't be more pleased. She knows what she is doing and is truly great at it!”
2
Personable and compassionate, making clients feel cared for and supported
“I truly felt taken care of and not just another case number.”
3
Highly responsive and accessible, keeping clients informed throughout the process
“Her staff was always accessible, kindhearted, dependable, and compassionate.”
4
Flexible and accommodating, working with clients on payment arrangements
“She worked with me on payments and handled everything i needed in a manner that was fair.”
5
Dedicated and hardworking, going above and beyond for clients
“Laurie was extremely patient and understanding to my difficult and often frustrating situation. She was able to remain calm and focused during times that most would not.”
Cons
1
Lack of communication and transparency, leaving clients uninformed about the status of their case
“There was very little to no communication being exchanged back to me. ie, I was not cc'ed or provided with copies of documents that were exchanged to or with the opposing side.”
2
Potential inconsistency in service quality, with some clients reporting a less favorable experience
“On my most recent case (maybe just because it was smaller) was working with another individual at the firm and while it got handled not nearly as good of 'customer service', Laurie would always be very friendly on the phone and not make it seem like your wasting her time... some of the assistants may need to take some notes.”
