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Reviews
Top review highlights
Pros
1
Knowledgeable, kind, and understanding staff
“The staff is knowledgeable, kind and understanding.”
2
Welcoming and friendly environment
“Very warm and welcoming staff. It felt like walking in to 'Grandma's house'”
3
Attentive and responsive to client needs
“Stephanie was amazing and attentive and very professional from beginning to end. She took the time to answer a ton of emails with many follow ups to make sure that I fully understood everything.”
4
Effective in resolving legal issues
“They helped my daughter and I tremendously”
Cons
1
Unprofessional and incompetent handling of cases
“Based on our experience, we would not recommend this law firm. Our case was assigned to Caitlyn Clary and she was unprofessional and incompetent.”
2
Lack of responsiveness to client concerns
“We tried to contact Stephanie Flynn twice to voice our concerns and she never responded.”
3
Prioritizing billing over client needs
“They are very clearly just a 'middle man' in the whole process as the facts/details of a case don't particularly matter to them. During my mediation process I didn't feel anything I said really mattered much and their main concern was getting the session done and getting their money.”
