Reviews

1. We had heard good things about this firm, but overall our experience with Mr. Waite was very disappointing. 2. The firm was inconsistent on returning calls and emails. Other law firms we have worked with were more responsive and available, quicker to answer questions, and the fees were lower. There seemed to be a lack of attention to our case. One small examples is that Mr. Waite was an hour late to our mediation. No explanation was provided. 3. When we had questions about billing, Mr. Waite charged us for the time to discuss the bill which we understand is not the norm. A discount that was offered during this call was never applied and emails about it went unanswered. 4. Our lawyer had scheduled surgery on the same week of crucial depositions and did not inform us that he was not going to be available. Less than 48 hours prior to the depositions starting, an assistant informed us that another lawyer was coming. This replacement was unfamiliar with our case. It was extremely stressful and disappointing. We felt the depositions and ultimately our case were severely compromised. 5. After we approved of an initial settlement offer and indicated we wanted to take it, Mr. Waite said he wanted to rewrite the entire document. We said we did not want him to do that and asked again to please answer our (simple) questions which he did not. 6. Mr. Waite filed to be removed from our case during the final stages of our settlement agreement but never told us. He informed the opposing council and our co-plaintiff but did not inform us that he was stepping down as our lawyer. This was both unprofessional and discourteous and caused delays and more stress.