Reviews
Top review highlights
Pros
1
The lawyers and staff are professional, informative, and patient in their interactions with clients
“The Attorney that worked on my case was very professional informative and patient He was easy to talk to and he explained in layman's words what to do if this problem arises again I also appreciate the quick response to my plight.”
2
The organization provides valuable legal assistance to those who cannot afford private attorneys
“A great service to those lacking the access to a high priced private attorney.”
3
The staff is described as friendly, helpful, and caring towards their clients
“Great people doing God's work if you ask me. Give to your local Legal Aid, folks.”
Cons
1
The organization appears to have limited resources and funding, leading to long wait times, lack of availability, and inability to take on certain cases
“Hard to reach them unless you have a whole day to stay on the phone.”
2
Some clients feel that the organization discriminates or is unwilling to help certain groups, such as those with higher incomes or specific legal issues
“Single with a dependant plus unemployed with no income, yet they can't qualify me for services for a divorce. What does qualify one then? Geezus.”
3
There are concerns about the organization's communication and follow-up, with some clients reporting unanswered calls or emails, and a lack of transparency about the status of their cases
“The lawyer I had, Scott, first of all ghosted me, wouldn't return my phone calls or emails, and completely just left me hanging for months and months.”