Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and communication - The lawyers and staff are described as patient, kind, knowledgeable, and professional, who go above and beyond to guide clients through the process
“Jessica and Jeremiah answered all our questions and really helped with the anxiety we were feeling. Don't go to anyone else! They are the Best!!”
2
Efficient and streamlined process - Many reviews mention that the process was made easy, with most communication and work done online or over the phone
“This was a great experience,they are so nice and explained everything so I could understand every step of the way...I also was very greatfull that everything was done online or through email and phone calls...”
3
Personalized attention and care - Clients felt that the lawyers and staff treated them with empathy, truly listened to their concerns, and made them feel like their top priority
“They have been amazing to work with and always made sure my questions were answered. And Cindy was so helpful and I was able to speak to her every single time I have called her.”
Cons
1
Occasional lapses in communication or responsiveness - A few reviews mentioned that the lawyer or staff sometimes took a long time to respond to emails or calls, or did not provide regular updates
“I get to run around when I call and no calls returned as well as emails. I can't even give them one star.”
2
Difficult or overwhelming onboarding process - A couple of reviews noted that the initial setup and paperwork was challenging, especially for those new to the process
“At first I was expected to fill out a bunch of stuff online that took forever and was expected to do it alone as if I've done this before which was not worth the headache.”
