Reviews
Top review highlights
Pros
1
Highly knowledgeable and professional attorneys
“Isabella Qingye Li explained in great detail the intricacies of the process in general, so that I had a better understanding of what to expect regarding the case.”
2
Personalized and attentive client service
“Not only did I feel welcomed by Isabella, but I also felt welcomed by the whole staff.”
3
Effective communication and transparency
“They were very informative and honest.”
4
Consistently positive client experiences
“I'm so happy with them no concern about it.”
5
Reliable and efficient handling of cases
“They are very helpful and very professional. Their paralegal Argelia is the best she took care of us very well.”
Cons
1
Poor handling of immigration cases leading to delays and negative outcomes
“They are very unprofessional. they are playing too much with people immigration case. If it was possible to give them 0 star, I will.”
2
Lack of attention and care for client needs
“They most care about money, They are all the time talking about money. Don't go there if you have any immigration case.”
3
Incompetent staff and attorneys
“The attorney has no clue what is going on. One day she says one thing the next day something different. Office staff is also incompetent.”
4
Dishonest and unethical practices
“BEFORE MAKING AN APPOINTMENT WITH THE KENDALL (COLUMBUS/OMAHA) OFFICES, I FEEL IT IS IMPORTANT TO WARN YOU WHAT TO EXPECT, MY CASE IS ABOU”
5
Lack of professionalism and respect for clients
“We should have read the reviews closer before calling or even considering this office to even sharpen our pencil, it is the most incompetent and brainless legal representation I've ever spoke with.”