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Reviews
Top review highlights
Pros
1
Responsive and communicative staff who keep clients informed throughout the process
“They made the whole process so much easier for me, it would have been such a pain to deal with insurance companies without a lawyer. Cecile Munding was so wonderful. I appreciate her help so much.”
2
Firm fights for client's best interests to maximize settlement
“They went up and beyond to make sure everything was a smooth process and were very accommodating considering how busy my schedule is.”
3
Efficient and expedient handling of cases
“They did more for us in a week then my first lawrys did in a month. They also kept in contact with us and let us know the status of everything.”
4
Strong advocacy and negotiation skills to get favorable outcomes
“They pressured the insurance company to give me a more fair sum. It was an overall a great experience with them.”
5
Personalized, compassionate, and caring approach to clients
“From the first hello everyone at this firm treated me with respect and they all had a caring nature regarding what had happened.”
Cons
1
Lack of communication and updates from the firm
“They never called you unless you call them for an update it's like you have to remind them to do their job or you won't hear back for months.”
2
Potential issues with staff turnover and inconsistent representation
“I worked with an attorney who was just very busy and preoccupied but he tried to provide customer service. However, his legal assistance or counterpart is short, abrasive, ignores calls & messages.”
3
Concerns about the firm's trial experience and willingness to go to court
“They have no trial experience. They only want a quick settlement to collect their fee. They have no interest in starting an action or going to trial.”
4
Perception of prioritizing firm's interests over client's best interests
“They suck at communicating. I went months without hearing from them. Not only that but also they take 1/3 of your settlement amount PLUS AN EXTRA FEE THAT WAS A COUPLE HUNDRED DOLLARS so that's less money that you will receive.”
5
Isolated incidents of poor service and unprofessional conduct
“The lawyers were rude and hung up on me when they realized they couldn't make money off my case. Totally unprofessional and cold hearted.”
