Lawyers map
Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the staff
“They always kept me informed about what was going on, much appreciation to my case manager!”
2
Dedicated and caring attorneys who fight for their clients
“They stood by me 100% and the whole team worked together and never gave up to get me an excellent result.”
3
Efficient and streamlined process for handling cases
“Everything went smooth with shook and stone. I highly recommend if you have an injury case.”
4
Favorable settlements and compensation for clients
“I am so glad and happy that they handled my case when i had an accident. I received more than I ever thought we would.”
5
Bilingual and accommodating staff for Spanish-speaking clients
“Shook & Stone helped me with my car accident case. Suzy was always very professional, helpful, courteous, and knowledgeable.”
Cons
1
Lack of communication and delays in responding to clients
“They never returned my calls. Now almost a year later they replied to my review & finally returned my calls when obviously I don't need their assistance anymore after all this time”
2
Unprofessional and rude behavior from some staff members
“The lady that answer. The phone sounded like she had a problem. Put me on hold for 10 minutes. No one never accepted the call if you can't handle a simple phone call for help you can't handle my case”
3
Slow progress and delayed settlements in some cases
“Be patient! The end result is worth the wait.”
