Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“They were very helpful throughout the entire process of dealing with the insurance company. I did not have to deal with all the paperwork and stress of the process.”
2
Successful case outcomes and high compensation
“They obtained a great compensation. I am so happy with they're service.”
3
Prompt and efficient handling of cases
“The process was faster than I expected. They were very helpful.”
4
Multilingual and culturally sensitive staff
“They are bilingual which was a big help to my family!”
5
Trustworthy and reliable legal representation
“They have been serving the community for a long time. Very reliable staff.”
Cons
1
Lack of communication and responsiveness
“They never call you to tell you what is happening. when I will call they will not answer.”
2
Overcharging and hidden fees
“They make you sign a document without even telling you anything. We ended up getting billed $200 per person.”
3
Unprofessional and dismissive staff behavior
“The staff treated my family like they were too good for us. Gave us a lot of attitude.”
4
Inability to resolve cases effectively
“They did nothing for my case. I waited for a year and they did not help at all.”
5
Bait-and-switch tactics and false promises
“They are just after the money. They make false promises and don't actually help.”