Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and client care, with the firm treating clients like family
“They make me feel confident that my case matters, and that I should never settle for less than what is expected.”
2
Highly knowledgeable and experienced attorneys who are dedicated to achieving the best possible outcome
“Brett Carter and his paralegal, Trish Smith, two remarkable professionals who quickly established trust and rapport with their compassion, diligence, and extensive knowledge.”
3
Responsive and transparent communication, keeping clients informed throughout the process
“Autumn Betke is my attorney at this firm and she is great! My entire experience has been very pleasant. Autumn will meet you in person, return phone calls and emails promptly.”
4
Compassionate and understanding approach, helping clients through a difficult time
“They really care about the needs and well being of their client(s) and bend over backwards to make sure that you are taken care of by the best doctors.”
5
Successful track record of achieving favorable settlements and outcomes for clients
“They fought hard and I am so thankful for all of their help!!”
Cons
1
Inconsistent quality of service, with some staff being less responsive or helpful
“The paralegal was horrible, she told me I had to wait, that I had to keep on working. Javier and paralegal were rude and I received an email stating that I could go somewhere else.”
2
Lengthy delays in resolving cases, causing frustration for some clients
“We are hoping all goes well...we have been waiting for my husband's case to be resolved since June 2018 (21 months now).”
