Reviews
Top review highlights
Pros
1
Exceptional customer service and responsiveness from the legal team
“Every time I have placed a call to his office, I can count on a response in a very timely fashion.”
2
Aggressive and effective legal representation that achieves favorable outcomes
“Justin Watkins exceeded my expectations. As a result of his negotiating skill my settlement was twice what I expected.”
3
Strong communication and keeping clients informed throughout the process
“They made sure to answer all my questions & saw that I understood everything that was happening every step of the way.”
4
Caring and supportive approach, treating clients like family
“From the very beginning, meeting with Justin Watkins, I felt that they had my back. All I asked is that they protect me.”
5
Expertise in dealing with insurance companies and achieving maximum compensation
“Matt Hoffman is an expert in dealing with insurance companies. I also have to add that the staff at Battle Born was friendly, professional and always helpful.”
Cons
1
Inconsistent communication and failure to respond to client inquiries
“Every time we used to call, we would get voicemails that we're never returned. The receptionist always asked who we were when we called and immediately put us on hold then came back on the phone and said they were in a meeting. That was the case 99 % of the time.”
2
Clients felt neglected and not prioritized
“We felt very blown off and our calls ignored. I HIGHLY recommend that you DO NOT hire these attorneys to help you because they will mislead you. They will make you feel important at first but then turn around and don't know who you are.”