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Reviews
Top review highlights
Pros
1
Excellent customer service and very professional
“Excellent customer service and very professional.”
2
Dedicated and compassionate attorneys who take the time to understand client cases
“From the first meeting with Mr Loftus, we were confident that we could trust and count on him 110%. Phone calls, texts, and emails were consistently returned and he always had an answer to our questions. Mr Loftus was incredibly professional and compassionate, taking the time to understand the difficult nature of our case.”
3
Attorneys with strong expertise and collective experience
“Collin, as a matter of process, reached out to other attorneys within his firm who specialized in different areas to benefit from their years of collective experience.”
Cons
1
Lack of transparency in pricing and potential case costs
“I was happy with the initial response to my inquiry regarding a potential case and the cost but as I was retaining them I got the we think this case is going to cost double. Really three weeks later as I'm retaining them. If that was the real cost why not tell me the upfront? Shady bait and switch!”
2
Unprofessional and dismissive behavior from some attorneys
“She never heard me because before my sentence was finished, she talked over something and hung up on me. My husband laughed as my phone was on speaker. I hold a professional position as well, and this isn't the way to portray your business or brand. Very unprofessional.”
