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Latriece rivera
20 Nov, 2024
I was sideswiped by a bus while parked in my truck. Two of my children were with me at the time. I sustained injuries. Originally, I planned to work things out on my own to get my truck fixed. After receiving no response from the responsible party, I reached out to Benson & Bingham. I had never done anything with an injury lawyer, so I was hesitant to reach out. However, the staff went out of their way to guide my path in a courteous and kind manner. From the front desk to the caseworkers, to the lawyers, B&B showed me nothing but respect and compassion. My lawyer, Todd Alexander, made me feel heard. He explained the process clearly and managed my expectations. I am so grateful to have such a skilled lawyer in my corner. Amy Sulanke was with me every step of the way. She kept me updated on the state of my case and listened whenever I had a concern. Thank you Amy! If you need an injury lawyer, I recommend reaching out to Benson & Bingham. Don't try to figure things out on your own. They are there to help.
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Valentina rodriguez
20 Nov, 2024
The work at this office is outstanding! Not only do they excel in professionalism, but their staff also goes above and beyond to provide exceptional service. They are always on top of things and ensure everything runs smoothly. I couldn’t ask for a better team. Every time I step into their office, I feel welcomed, valued, and confident that I am in the best hands. Highly recommend their services!
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Gabby
20 Nov, 2024
This office is truly exceptional! Michelle Rodriguez is a standout member of the team, always going above and beyond to ensure every visit is a positive experience. Her professionalism and friendly demeanor make her an absolute pleasure to work with. The entire staff is incredibly attentive and organized, making sure everything runs smoothly. I couldn’t ask for a better team—highly recommend their services!
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Chad grayot
13 Nov, 2024
I reached out to this company for help and was told they only handle personal injury (understandable). I asked for guidance and was told that I needed to take the insurance company to small claims court for trying to pay less of a value for a complete loss that we were not at fault for. Unfortunately this is inaccurate as small claims only goes up to $10,000 and this is not actually the correct way to get this handled, a Civil Attorney is.
Very poor customer service and misleading a consumer is just bad business practices.
Secondary review after the owner followed up:
Very unprofessional company. Due to the amount of competition on the market, I would recommend finding a different company.
I inquired on information to help with a legal situation and was given advice that was not applicable and just poor customer service. This advice was given after I asked for a recommendation or input on the direction I should go.
Due to the poor customer service, I left a negative review. The owner of the company became very aggressive, called me a liar sadly, and said more or less he would legally seek revenge against me for the review, for his office being unprofessional and misleading. You can see this reviews response, below.
He discredited me and my review. I brought this up to the colleague that was in my car who listened to the conversation with the office and he was very disappointed too. Not only once, but two times we experienced bad customer service, then aggressiveness, and immaturity from the owner (and a series of grammatically errors in his rebuttal.
You can choose the opinion you want, but the belittling involved in the response will give you a generic idea of what this company is about.
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Antoine b
06 Nov, 2024
Talk to them today there are 🗑. They pick and choose how they want to help out. Be careful who you ask to help. Please don't reply to me like you care, just trying to cover your business. Because if you did, you would have helped me like you help my friend out in the same situation 😒. I just wanted to see if I could get helped due to medical issues. I guess it's all about who you know to get the help you need.. Once again, be careful who you ask for help.
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Arias juan jose
23 Oct, 2024
Manejando por la calle Virginia estaba parado en luz Roja esperando para verde cuando fui estado por Atrás de mi.Trocka. Isabel, Heidi y Todd me ayudaron con mi caso y me hicieron el proceso bien facil.
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Nikki mccart
16 Oct, 2024
It has been a pleasure working with Benson & Bingham after my auto accident. Attorney Todd Alexander advised me to handle my case without hiring them. So that I would not have to pay them their fees, I chose to hire them for their knowledge. Case Manager Nellie Adami was wonderful at keeping me informed of what was happening, and all of the processes she was taking in going forward with my case. Thank you all for the wonderful experience. I appreciate you all a ton for making this a pleasurable experience after my unfortunate accident. Thank you .
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Fpge
08 Oct, 2024
I enlisted B&B when I was victimized by hit-n-run driver on the freeway. Ran, but I caught him. Totaled my pristine 2000 GMC Yukon Denali. Attorney Todd Alexander and Case Manager Nellie Adami took my case. They both immediately had me feeling at ease, confident and optimistic. For 6 months they diligently handled my personal injury claim, investigated the perpetrator, dealt with insurance company, keeping me fully apprised along the way. When, after circumstances beyond control compromised my claim, they gave it to me straight. Good people
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Nicholas dykes
09 Sep, 2024
I really appreciated the way they helped me in this long process and went through everything they could for me and my mom through this trying time and how Nellie always kept us up to date
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Henry silvestriz-lora
09 Sep, 2024
Aisha price
24 Jul, 2024
I Really enjoyed dealing with Benson and Bingham cause they went to Bat for me and my son that was in a car wreck they helped us so much and kept up with us with updates as well I really appreciate Danielle (Nellie) she was very supportive
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Alic collins
10 Jul, 2024
Amazing services!! Todd and Melissa helped me with a rough car accident that could have taken my life and I couldn't be happier with the services they provided. they are amazing at keeping in contact with you and will talk you through the whole process and explain it all.
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