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Reviews
Top review highlights
Pros
1
Excellent and responsive customer service from the entire team, including attorneys and paralegals
“Shawn Feeney and Eric Santos who took every call and responded to every email promptly and never made me feel like I was a burden with my 100+1 questions.”
2
Attorneys go above and beyond to fight for their clients and achieve the best possible outcomes
“Michael Heck who always kept me informed let me know every step of the way what to expect was knowledgeable and got me the what I feel was the best final outcome to my case.”
3
Caring and compassionate approach, treating clients like family
“I have never had anyone work so hard to fight for me if I can say anything about Epstein Ostrove, LLC it will be you are like family to me I thank you so much for your time good values your respct and caring way for your clients.”
4
Excellent communication and transparency throughout the legal process
“They put a diagnosis to the pain I was experiencing. I felt understood and not like a number. My Attorney called to check on me and understood my plea.”
5
Efficient and professional handling of cases, including timely responses and updates
“The overall process was very smooth without any hassles. I will definitely recommend Epstein & Ostrove for any future advice on legal matters.”
Cons
1
Occasional instances of long wait times or feeling like a "number" during initial consultations
“Didn't have the best experience here , they made me wait 30 min to speak to a lawyer even though we had an appointment . And then tried to pawn me off ! I guess because it was a free consultation they didn't care ,idk.”
2
Disappointment with court decisions in some cases, leading to a perception of lack of preparation
“Very disappointed with the decision of the court and my view is that the lawyer did not prepare enough for the case.... Its very unjust that I am still unable to see my child and only God know when I would be…. Do not recommend this firm to anyone!”
