Reviews

Top review highlights

Pros
1
Highly responsive and attentive lawyers who keep clients informed throughout the process
“They let me cry while they listened, you can just tell that they are human as well as an attorney and that's important.”
2
Successful in achieving favorable outcomes and settlements for clients
“Michael Heck and his team gave me guidance, took care of everything and I was at total ease... Michael went above and beyond. He got me more money than I expected.”
3
Compassionate and caring team that supports clients emotionally during difficult times
“My case was stressful and was hard for me to deal with but Danny and his staff, especially Jenna and Aidah, make sure i was ok mentally and physically while I was going through all my medical procedures.”
4
Exceptional communication and promptness in responding to client questions and concerns
“The paralegals that assisted with the case especially Shawn Feeney and Eric Santos who took every call and responded to every email promptly and never made me feel like I was a burden.”
5
Highly recommended by satisfied clients who describe the firm as "the best" and "phenomenal"
“I honestly don't know where to begin. I had something happen to me and never in a million years did I think I would be in that position. I knew of Epstein Ostrove because they won my husband 4.25 million from his motorcycle accident.”
Cons
1
Slow or delayed case resolution for some clients
“The case might of taken longer then we expected but Michael did an amazing job and I know my mother is grateful we had someone that was very attentive and caring towards her case.”
2
Lack of personalized attention or care for some clients
“Didn't have the best experience here , they made me wait 30 min to speak to a lawyer even though we had an appointment . And then tried to pawn me off ! I guess because it was a free consultation they didn't care ,idk.”
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