Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable, confident, and easy to communicate with
“Shana is knowledgeable, confident, easy to talk too, and was always readily available.”
2
Advocates passionately for elderly and vulnerable clients
“Without Shana's empathy and passion, to fight for the justice my mom so deserved, I truly do not think there would have been such an 'amazing' outcome.”
3
Provides personalized and attentive service
“They made this troubling transition smooth and took the burden off of my shoulders. I provided them with all of the necessary information and they did the footwork to get anything else they needed.”
4
Coordinates effectively with healthcare and social service providers
“Their social worker came to the facility to participate in a care plan meeting with my family and the facility. It was very comforting having her there and it helped diffuse some hostility between my family members about my Father's care.”
Cons
1
Can be unprepared for court proceedings
“She was consistently unprepared for court. It felt like she didn't know the case at all.”
2
Unresponsive to client communication and deadlines
“She makes excuses for not returning calls for weeks on end on timely issues.”
3
Neglects client needs and relegates them to the "bottom of the pile"
“Once they realized their billable hours exceeded the fixed price of our contract, it became very difficult to reach them or get a status on my father's application. We were relegated to the bottom of the pile.”
