Reviews
Top review highlights
Pros
1
Responsive, knowledgeable, and patient attorneys who take the time to explain things clearly
“Russ was very knowledgeable, professional, and patient. He took the time to explain everything in detail and answer all of our questions.”
2
Efficient and organized process for creating estate planning documents
“The process was very easy and Russ made sure we understood every step. We left feeling confident that our wishes would be carried out.”
3
Personalized approach to understanding each client's unique needs and concerns
“Russ took the time to get to know us and our situation so he could provide the best recommendations for our estate plan.”
4
Reasonable and transparent pricing
“Russ's fees were very fair and he was upfront about the costs, which put us at ease.”
5
Ongoing support and ability to make updates as needed
“Russ made it clear we could reach out anytime if we needed to make changes to our documents. We feel confident our estate plan is in good hands.”
Cons
1
Lack of responsiveness and communication from the firm in some cases
“I had a terrible experience. The attorneys never responded to my calls or emails, and it took months for them to make any progress on my case.”
2
Difficulty getting issues resolved in a timely manner
“They were unable to resolve a simple problem for months, despite my repeated attempts to get it fixed. I ended up having to do the work myself.”