Reviews
Top review highlights
Pros
1
Excellent and responsive customer service
“Alessandra was also extremely helpful as always because she stays on top of your case and is always available to answer your questions and concerns.”
2
Strong legal expertise and successful case outcomes
“Robert Lord's firm was a beacon of hope to me at a very difficult time. It was my first accident and to say the least it was overwhelming. I was not at fault and they were professional and courtesy throughout the entire process.”
3
Caring and personalized approach
“They make you feel like family, my personal contact Alessandra was a rockstar and answered all my questions and concerns.”
4
Efficient and transparent communication
“Anthony Fattell is great! He is very friendly and fights hard to get you what you deserve. He also keeps you informed throughout the whole process.”
5
Highly recommended by clients
“I highly recommend Lord, Kobrin, Alvarez and Fattell lawn firm. Alessandra is always there to help and answer your questions and concerns, very knowledge and expert handling injury cases.”
Cons
1
Lack of consistent communication and responsiveness
“Never in office always at lunch all times of the day. Do not respond to emails or phone messages.”
2
Frequent changes in assigned lawyers
“The law firm switched me to 4 lawyer's in less than 2 yrs for my slip and fall accident and none of them communicated to me. I never know who my lawyer is when I call.”