Reviews
Top review highlights
Pros
1
Excellent and responsive legal services provided by the firm, with knowledgeable and professional attorneys and staff
“GGL went above and beyond to handle my case with professionalism and dedication. Especially my attorney, Ralph, who always kept me updated throughout the process and answered all my questions thoroughly.”
2
Effective communication and availability of the legal team, keeping clients informed throughout the process
“Roberto M Basantes, Paralegal, was patient, Knowledgeable, and efficient. So glad they are on my team.”
3
Successful case outcomes and client satisfaction with the firm's performance
“I'm very happy with the way my motor vehicle case was handled by the paralegal Roberto Basantes & recommend this firm to anyone!!”
4
Multilingual and culturally-sensitive services, catering to diverse client needs
“Excellent service, professional and always kind. I visited the Perth Amboy office and met María and Kathy. They answered clearly all my questions. I'm glad I contacted this firm. A plus that they are bilingual.”
5
Personalized attention and care for clients, going above and beyond to address their concerns
“Tania P. Roque and attorney Elias Arroyo was an exceptional experience. Their availability and diligence were unparalleled, ensuring I felt supported every step of the way.”
Cons
1
Instances of unprofessional or rude behavior from some staff members, which can negatively impact the client experience
“I am VERY UNHAPPY with the service Michelle Labrada provide me.. this lady is so selfish, unprofessional. Every time that I call her she will never answer and when I use to leave her a voice message asking her to please call me, she NEVER bothered to give me a call back.”
2
Concerns about billing practices and transparency, with some clients feeling overcharged or dissatisfied with the value received
“Good lawyers here, however, was not 100% satisfied with how a partial refund for some work was handled after cancellation.”