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Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and professional attorneys who provide excellent legal representation
“Attorney Lugo is courteous, prompt, and knowledgeable. I was happy with the firm and her representation.”
2
Effective in achieving favorable outcomes for clients, such as dismissing or reducing charges
“Christel Lugo was able to prove that and got the ticket dismissed. Also my other ticket for carless driving was reduced to a 0 point ticket and obstruction of traffic.”
3
Compassionate and caring attorneys who make clients feel comfortable and provide personalized attention
“From the very first interaction, the team made me feel heard and answered all my questions. It's refreshing to have a compassionate team fighting for you.”
4
Strong communication and responsiveness, keeping clients informed throughout the process
“She always got back to me promptly, even on weekends. Answered all my questions and made sure I fully understood what was happening.”
5
Affordable and reasonable fees for the quality of service provided
“Great firm. They take care of case in professional matter. I recommend it.”
Cons
1
Instances of poor organization and communication, leading to last-minute changes or cancellations of appointments
“Very unorganized process. Not responsive to client requests. Not familiar with the subject matter. Last minute change / cancellation with no heads-up / not enough lead time.”
2
Concerns about the firm's expertise and knowledge in certain areas, particularly immigration law
“This first attorney gave me a call last Friday and we talked for about 10 minutes. She told me that people cannot travel outside U.S. while I-485 is pending, otherwise the I-485 application would have been deemed as abandoned. I told her while this is correct for most people, it is not true for H1B visa holders according to USCIS website - it is clearly written on USCIS website.”
