Reviews
Top review highlights
Pros
1
Excellent legal representation and client care
“James Shepard, Esq. made it easy to discuss uncomfortable situations, was quick to respond to my emails or calls and always explained everything with patience.”
2
Knowledgeable and professional staff
“From start to finish there was a high level of professionalism and knowledge regarding my case.”
3
Compassionate and responsive service
“They made a stressful, complex situation less distressing for me, and most importantly, I had confidence from start to finish that he would secure the best outcome for my case.”
4
Effective communication and transparency
“He thoroughly answered all my questions throughout every step of the process. His staff was highly professional, responsive and attentive.”
5
Positive case outcomes
“Doug Charipper, Esq. was very attentive to our situation and always called us with updates and happily answered any questions or concerns we had.”
Cons
1
Difficulty reaching staff and poor responsiveness
“It is hard to actually get to talk to someone. Found out most work from home. And they do not answer the phone. And do not call you back.”
2
Aggressive debt collection tactics
“Running a scam to collect on old debts that are past the statute of limitations and tries to sue if you don't fall for the scam.”
3
Unprofessional and rude customer service
“The lady on the phone, Marge, was one of the rudest people we have ever talked to.”
4
Lack of transparency and accountability
“You can't get in-touch with anyone all the phone does is ring and ring… The fact they took my daughters money is absolutely disgusting.”
5
Questionable business practices
“They sue people with limited funds with no mercy...would not take any lesser offer.”