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Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable legal representation
“They are a professional team that have always provide great service at a reasonable price.”
2
Personalized and compassionate service
“They made a stressful, complex situation less distressing for me, and most importantly, I had confidence from start to finish that he would secure the best outcome for my case.”
3
Responsive and attentive to client needs
“Jon and Michelle made sure we understood every step of the process. They answered all of our questions and were extremely responsive.”
4
Successful outcomes and settlements
“Doug Charipper was very professional and detail in handling my daughter's case. He kept us update on what was going every step of the process.”
5
Longstanding trusted relationships with clients
“I have been using this firm for all my legal matters since moving to New Jersey and have never been disappointed.”
Cons
1
Difficulty reaching staff and slow response times
“It's hard to actually get to talk to someone. Found out most work from home. And they do not answer the phone. And do not call you back.”
2
Questionable debt collection practices
“Running a scam to collect on old debts that are past the statute of limitations and tries to sue if you don't fall for the scam.”
3
Unprofessional and rude customer service
“The lady on the phone, Marge, was one of the rudest people we have ever talked to.”
4
Lack of transparency and communication
“No one responds to emails. I almost feel bad leaving a review but this will probably be the only way anybody contacts me back.”
5
Concerns about handling of client funds
“They took my daughters money is absolutely disgusting. The fact they are coming after me years later with no warning but one letter and I tried to call and resolve it no answer.”
