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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the lawyer and staff
“Tim Dengler and his assistant is the absolute best. Free consult, explained everything in such a way that my husband and I completely understood.”
2
Knowledgeable and trustworthy legal advice
“Mr. Russel and his team is excellent to work with. For me they had made my case so much easier to handle and deal with. I was given the best and practical advise to deal with the mess I was in.”
3
Compassionate and understanding approach during difficult times
“Joe is one attorney who despite being a great listener is good at communication too. He made complex financial calculations sound so simple. What I really liked about him is his self-confidence and his behaviour with the adversary.”
4
Transparent and realistic about expectations
“What I liked most was his straight forward style, ie., he did not tell me what I wanted to hear, but what I needed to hear in order to view the divorce with less emotion and more like a business transaction.”
5
Prioritizes client's best interests and seeks fair resolutions
“Joe did a great job in navigating through the emotions and keeping on task, while also fairly representing my best interests.”
Cons
1
Lack of clear communication about fees and services
“Also, although we were quoted a price for this will, the Trust fees were never discussed or mentioned. Asking him how much he replied he had to 'figure it out'.”
2
Pressuring clients to sign documents they don't fully understand
“A few simple questions turned into a Trust that we did not understand nor did we ask for and we told him so. He gave us a brief explanation and we told him we still didn't understand - he encouraged us to sign.”
