Reviews
Top review highlights
Pros
1
Excellent customer service and client communication
“They always followed up with me so punctually and has went out of her way to give me service that over extended her obligations.”
2
Knowledgeable and experienced attorneys
“Their knowledge and expertise in our case was exceptional.”
3
Compassionate and understanding approach
“They were very professional and explained all the steps that were needed to complete our case. They were prompt in returning calls and notifying us of results for each step of our case.”
4
Successful case outcomes
“They won my case with great results.”
5
Highly recommended by clients
“I urge anybody who is in need of representation to definetly give them a shot. I can promise and reassure you that you will be more than satisfied with the level of professional that they provide.”
Cons
1
Some clients reported poor responsiveness and communication from the firm
“First they never return calls then when they finally do they dont know what is going on I'm sorry I hired them by the time I found out they were no good it was to late to change attorneys.”
2
Concerns about unethical practices, such as settling cases without client consent
“Margaret Branch fired the attorney involved settled my case for damages only and no punitive or anything else. She settled my case without my consent and tried to take a percentage of my damages which was allowed from damages.”