Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable and caring team that provides responsive and professional service
“The team is not only knowledgeable but also genuinely cares about their clients. From the very beginning, they were responsive and professional.”
2
Excellent communication and client support throughout the process
“I felt supported and confident that I was in good hands throughout the entire process.”
3
Highly recommended for estate planning and trust services
“Mitchel Olson did a great job of helping us understand our estate planning options and putting together a comprehensive Trust Agreement.”
4
Friendly, patient, and thorough in explaining legal matters
“Mitchel was very professional, patient, and considerate. He took the time to explain each document and interpret the legal language.”
5
Demonstrated expertise in various legal areas including probate, discrimination, and personal injury
“Erika treated me with the utmost respect. She took my situation personally and went out of her way to ensure the process was fair.”
Cons
1
Poor responsiveness and communication issues, leading to frustrated clients
“I contacted Erica Anderson's office four times, and still, 'the team' never got back to me. Each time I called, the phone rang 7 or 8 times before someone picked up.”
2
Concerns about high staff turnover and lack of continuity in client cases
“Each time I called, they found me in their system, and each time, they said someone would get back to me. On the fourth call, I was told my call would be 'escalated to the team.' That was last Friday morning. Now it's Tuesday, and I still have not heard a word from them.”
3
Perceived lack of professionalism and empathy from some staff members
“Whoever answered the phone was rude as hell and didn't know anything she was saying.”
4
Billing issues and concerns about transparency in pricing
“Charged more than double the quoted price for my divorce. The only major change was one court date, this should not have spun into over double what was quoted!”
5
Potential issues with record-keeping and handling of client information
“That just tells me they are lousy record keepers. I hope they don't pull that with me because, like I said, they found a record of all my calls each time I contacted them.”
