Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable and experienced lawyers who provide clear explanations and guidance
“Mr. Goodman was very knowledgeable and helpful. Answered all my questions and presented some important points that i hadn't thought of.”
2
Compassionate and understanding approach to client needs
“Mr. Goodman was extremely professional, and was on time for his call to me. He answered all my questions. He was very clear and concise on the process that was involved in my case. It was a pleasant experience working with Jay.”
3
Responsive and timely communication
“I called them about a child support case that is an interstate case. I was very specific that the jurisdiction of the case is in New Mexico but the representative told me that I need to call a Texas lawyer and then promptly hung up on me mid sentence when I was trying to explain to him that it is not a Texas case.”
4
Affordable and transparent pricing
“Amazing service, prompt response. Personable and understanding about complicated situations without judgement. Very professional and welcoming. I'd definitely recommend to anyone needing a lawyer. Not to mention the free 30 minute consultation!”
5
Positive client outcomes and satisfaction
“I am beyond satisfied with the outcome of my legal matter thanks to this firm and my lawyer, Christie Coleman. She stepped in immediately to help and represented me with knowledge and passion. She took what started out as a scary process and saw it through to the best possible outcome.”
Cons
1
Inconsistent or unreliable communication and responsiveness
“Over the last 3 months I have called multiple times and spoken to a few people. They always take my information and say they'll call me back, but they never do.”
2
Excessive or questionable billing practices
“Paid the retainer, they do one little thing, charge you and cease all progress until you pay. Then as soon as you pay they make a tiny move in paperwork and charge you again.”
3
Lack of transparency and accountability
“Jay Goodman was formally reprimanded by the New Mexico State Bar Assn for abusive / deceptive billing practices, and the work his firm did for my family was incredibly sloppy and over-priced.”
4
Difficulty in reaching or working with specific attorneys
“The office manager, Gary, sounds like he's 100 years old. He never remembers why you are calling and their screening process to even speak to an attorney is like trying to penetrate Fort Knox!”
5
Unresponsiveness to client needs and concerns
“I have called so many lawyers this last month, that i've lost count on how many. They either are not that kind of lawyer, or they're booking out till July or August, or they want $160-$200 fee, for a 30 minute conversation to decide whether they will take my case.”
