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Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the legal team and staff
“Debbie's support and guidance were invaluable, and she consistently went above and beyond to ensure that we had everything we needed.”
2
Highly knowledgeable, dedicated, and compassionate attorneys who fight passionately for their clients
“Her dedication, expertise, and relentless pursuit of justice were truly impressive.”
3
Successful outcomes and excellent results for clients, often exceeding their expectations
“The outcome of our case exceeded our expectations, and we are deeply grateful for the hard work and expertise that Powers & Santola brought to the table.”
4
Attorneys who provide clear explanations and guidance throughout the legal process
“He took time to explain what was going on and made sure that if I was adamant about a point he taught for it.”
5
Attorneys who go above and beyond to support their clients emotionally during difficult times
“The entire team at Powers & Santola was outstanding, and I would like to extend a special thank you to Debbie, who was our primary point of contact. Her kindness, warmth, and professionalism made a significant difference in our experience.”
Cons
1
High legal fees and concerns about being overcharged for services
“Every single email, call, etc was billed, if even for a minute to reply. SO even checking status caused me more debt.”
2
Instances of poor communication and lack of attention to important details in some cases
“Missed a court hearing because Lawyer did not communicate of hearing taking place after I had submitted documents and assumed all was taken care of.”
3
Concerns about some attorneys not being fully prepared or knowledgeable about the client's case
“He didn't even know I had 3 kids !!!! Two of them have a form of Muscular Dystrophy!”
4
Allegations of bias against fathers and not adequately representing their rights in some divorce cases
“DO NOT CALL these guys. Their commercials claim they are for men and their rights. They are just out for $$$ like most lawyers.”
5
Instances of clients feeling that the firm was more focused on billing than providing quality representation
“They are the walmart brand of lawyers. Expect bare minimum, (at best) for maximum billing.”
