Reviews

At the suggestion of my realtor, I chose to work with Rosenstein and Chicatelli for a home sale. At first my experience was positive. I worked with Briana Kenyon and she was responsive, informative and clear. She was quick to respond and did a fine job of keeping me informed of what was happening. Unfortunately, as Briana's associates took over, the quality dropped off dramatically. Working with Kellie was incredibly frustrating. Often, I needed to call or email multiple times to get a response. When she asked for information from me, sometimes I had to send it multiple times or call and review the document I sent with her to confirm that she received it. Prior to the first attempt at closing, she asked me to come to her office to sign documents during times when I had previously informed her I would be unavailable (out of town). When we rescheduled to a time (she suggested) when I was available, without any notice, she did not show to the meeting. This, I found out after waiting outside the empty office for half an hour. The closing had to be rescheduled to a new time because of a series of completely avoidable problems. At the second closing, multiple forms had my name misspelled, the sales price was incorrect on another and my address was prefilled onto IRS forms incorrectly. The bottom line is that when you choose a law firm to represent you in a real estate transaction it is reasonable to expect some basic things. In my experience, Rosenstein and Chicatelli fell short in several of those including (1) a disregard to providing a timely response to inquiry; (2) a frequent lack of involvement in the process (including scheduling); (3) and a remarkably bad attention to detail. Based upon my experience, I do not recommend trusting your real estate transaction with this firm. Edit: The following was added on in response to the "Response from the owner" Mr Rosenstein, I appreciated the call and am sorry I was not available to talk. Earlier this week I did call back and was told you were in a meeting, but would follow up with me. I told the gentleman I spoke with when I would be available. This was several days ago and I've not heard back. You'll recall in my review that I highlighted "disregard to providing a timely response to inquiry." Additionally, you spelled my name wrong in your response. It's "Weis" not "Wies". It's listed at the top of the screen you typed your reply into. (This is third different spelling of my name from your firm. ) You'll recall that in my review I also highlighted "a remarkably bad attention to detail".

They were the utmost professionals and a pleasure to work with!! I highly recommend!

Professional and friendly

This firm helped me buy and sell my town house. They get the job done. Much appreciated!

Did a great job preparing a will for me and my wife.

Chuck and his staff do such a great job with their transactions. I know they will take care of whatever is needed!

Andrew and Kellie were top notch in assisting in the purchase of our new family home. I highly recommend their services.

Hands down the BEST settlement company in the area. I work for a mortgage broker and I can’t tell you what a relief it is when I see that Rosenstein is settlement on our client’s files. Carolyn, Liz and the entire team in that office are EXCELLENT. They are responsive, extremely knowledgeable, care about what they do and, most importantly, care about our clients, and work VERY hard to get things done quickly and effectively. Love you guys and all that you do to help make the process of closing on a purchase or refinance seamless and even enjoyable. THANK YOU!!

These folks were very helpful and responsive in assisting a first-time homebuyer to easily complete their purchase inside of a relatively short period of time for a home sale.

Chuck and his staff are phenomenal for real estate closings!