Reviews

Top review highlights

Pros
1
The law firm provides excellent and responsive customer service, with attorneys and staff who are knowledgeable, empathetic, and go above and beyond to help clients
“Everybody I communicated with at this law firm has been responsive, and patiently and politely answered my many questions. I feel like they are handling my cases with compassion and integrity.”
2
The firm has a track record of successfully handling complex cases, including workers' compensation, social security disability, and personal injury claims, and achieving favorable outcomes for clients
“We settle”
3
Clients feel that the attorneys at the firm are highly skilled and experienced, with one reviewer describing them as "AV-1 rated lawyers in the field of workers compensation and social security disability."
“In my humble opinion Mr. Dell and his group of attorneys are ALL AV-1 rated lawyers in the field of workers compensation and social security disability.”
Cons
1
Some clients have experienced issues with communication and responsiveness from the firm's paralegals, with reports of delayed call-backs, arguments, and providing inaccurate information
“First start, she talked down to me like I was an idiot when I asked questions. Also when I asked about appeals and things the lawyer and I discussed, she argued with me saying I was wrong and didn't have a clue what I was talking about.”
2
A few clients have felt that the firm did not provide the level of personalized attention or involvement from the lead attorney that was initially promised
“Alex Dell told me I would have his personal attention but the case was given to another lawyer, then when we went into the office to ask if that lawyer would stay with the case, we were assured he would but on the final hearing, someone else that we never heard of took the hearing.”
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