Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who provide thorough and informative consultations
“Extremely knowledgeable about my specific needs and the level of dedication and commitment to my case was amazing. I could not recommend a better firm.”
2
Strong communication and responsiveness, keeping clients updated throughout the process
“From intake to legal consultation, I had a great experience. The team is friendly and welcoming as they took high interest in my immediate legal needs.”
3
Compassionate and understanding approach, making clients feel at ease
“Heather was very easy to talk to, informative and attentive. I look forward to working with Tully Rinckey.”
4
Successful outcomes and effective representation, fighting hard for clients' interests
“Tully Rinckey gets results. They don't drag the case out on purpose like some lawyers do to milk their clients.”
5
Reasonable and transparent pricing, with clear explanations of fees and services
“The initial consultation was an hour and I was provided plenty of information to decide if I wanted to pursue my issue legally. The attorney I spoke with knew their stuff, the law, and addressed my concerns as to how the process worked as well as any questions I had.”
Cons
1
Inconsistent customer service and communication, with some clients reporting poor experiences
“Failed to call me in a reasonable time and person from office lacked phone skills. This office is in need of customer service training with major wake up call 'you work with humans'!!”
2
Concerns about billing practices and unexpected fees
“They take all of your money and will not win your case. You have to do all of your footwork and be left depressed. They really have all of these fees to deplete your retainer that do not help your case at all.”
3
Slow response times and lack of follow-through on promised actions
“I was referred to the law firm by a friend who utilized Tully Rinckey with a successful and pleased outcome. However, the first 24 hours of my service was highlighted by the blunder of the customer service team not emailing my primary email but my alternate email after I asked them to email both addresses.”
