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Reviews
Top review highlights
Pros
1
Excellent and responsive legal representation, with attorneys described as knowledgeable, effective, and efficient
“Steve was able to quickly negotiate a substantial settlement, (after saying no a few times), knowing just how much he could push the amount of the award , w/o going to trial. His domain experience and resources really benefited the case.”
2
Caring and compassionate attorneys who go above and beyond to support clients emotionally during difficult times
“Kelly and Tanya were there to provide a listening ear and offer emotional support whenever I needed it. They truly went above and beyond to ensure that I felt heard, understood, and cared for.”
3
Attorneys are professional, courteous, and friendly, creating a positive client experience
“The attorney I am am luckily enough to call "mine" is Pam Nichols, and best word to describe her is OUTSTANDING! That being said, the whole firm very professional, courteous and just down right friendly!”
Cons
1
Some clients experienced issues with attorneys not returning calls or emails in a timely manner
“The attorney working on my case NEVER returns my calls or emails. I understand that there are other clients that are being serviced however it would be quite courteous if there was a simple acknowledgement of the emails or the phone calls.”
2
A few reviews suggested that the firm may have kept an employee accused of abuse, which raised concerns about the firm's values and decision-making
“Even with proof (medical records, video and audio recordings etc.) that one of their employees was an abuser to his dying wife and their children this firm still decided to keep said lawyer; Allen Kassenoff employed with them. Do not spend any of your money or time with this law firm, go somewhere that actually values the truth and values making decisions that are morally right.”
