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Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness
“Crystal Hill was amazing to work with. I came into the process of looking for a registers agent with a page full of questions and she took the time to thoroughly answer each question I had.”
2
Knowledgeable and helpful staff
“Raquel's dedication was truly commendable as she took charge of the entire process to register my business. Her constant communication kept me informed about every step.”
3
Quick and efficient registration process
“I signed up for my Registered Agent, two days ago, I have questions about legal forms and the next day I have all the answers about my LLC and how to proceed, excellent service.”
4
Transparent and affordable pricing
“Their pricing is a transparent single all-in price that includes just a modest fee above the state filing fees.”
5
Streamlined and user-friendly services
“NY Registered Agent saved me hours of time and a lot of frustration by automating most of the paperwork through their website and services.”
Cons
1
Occasional delays or communication issues
“I paid for expedited services and was given an expected due date. 3 days after that due date, I emailed the company for an update since they were late and was told they did not have my invoice on file.”
2
Isolated incidents of poor customer service
“This company is a fraud! I signed up for their mail forwarding services and paid them 2 separate mail forwarding fees (with 2 unique USPS tracking numbers) to have original IRS EIN letters forwarded to my home address.”
