Reviews
Top review highlights
Pros
1
Experienced, knowledgeable, and responsive legal team
“I have worked with Girvin and Ferlazzo for the past 5 years as a superintendent of schools. Jay Girvin is our lead counsel and is fantastic. He is personable, always accessible, an extremely hard worker, and has a profound knowledge of the law.”
2
Comprehensive legal services and specialized expertise
“Another significant strength of G & F is that they always have a host of attorneys available who specialize in different legal matters. If Jay feels one of his associates is better equipped to resolve an issue, he won't hesitate to involve them.”
3
Exceptional client service and personalized attention
“Each and every employee of the firm, from the partners, to the associates, to the legal assistants, to clerical help is attentive and value their clients!”
4
Prompt and reliable communication
“Quickest response time among all the lawyers I have worked with, 90% of the time response come back right away.”
5
Efficient and effective case management
“Such a seamless teamwork made the case proceed in a smooth and efficient way.”
Cons
1
Unprofessional and unresponsive behavior towards clients
“They're just a collection agency! Very rude and unprofessional they hang up on you if things don't go the way they want.”
2
Lack of empathy and understanding for client's circumstances
“Confused as to why even though I am the one taking care of my husband's account, they've gotten permission from him to speak with me, I'm actually the only one they've ever spoken to, they call my phone even though I've never given them my number directly, that I get hung up on when I try to call them back and give them what they want.”