Reviews

Top review highlights

Pros
1
Responsive and attentive staff, including paralegals and case managers, who communicate well with clients and keep them informed throughout the process
“Polly Tolis is very professional and very responsible. Every time I need something, Polly always gets back to me right away.”
2
Experienced and knowledgeable attorneys who fight hard to get the best possible outcomes for their clients
“My attorney Alex Diaz is amazing. I would recommend him to my friends and family. I give them 100%”
3
Compassionate and understanding approach, making clients feel like they are a priority
“Retoria Estaphan is AMAZING! She went above and beyond for me! She is diligent, knowledgeable, kind, and considerate.”
4
Efficient and thorough handling of cases, including quick resolutions when possible
“Excellent service, quick results. Handled everything.”
5
Strong communication and transparency, with lawyers and staff explaining the process and providing regular updates
“They have been there for me through thick and thin. They're responsible, respectable, and get back to you promptly to answer any questions.”
Cons
1
Inconsistent quality of service, with some clients reporting poor communication and delayed responses
“I would not recommend this firm. They did not do their job as they should have done.”
2
Concerns about billing practices, with some clients feeling the firm took too large a percentage of the settlement
“Don't retain this law firm- they will run a credit check through Medicare and Medicaid and delay giving you your settlement by several months.”
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