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Reviews
Top review highlights
Pros
1
Attentive and responsive staff who provide excellent customer service
“Polly Tolis is very professional and very responsible. Every time I need something, Polly always gets back to me right away.”
2
Knowledgeable and experienced attorneys who achieve great results for clients
“Pyrros & Serres is one the best workers compensation law firms in New York. Nicholas Rupwani is one of their attorneys and he's responsive, knowledgeable and effective in helping his clients through the workers compensation system.”
3
Strong communication and updates throughout the legal process
“Melissa Gonzalez was great. She answered any Question I had and was very kind. I had a great experience every time we communicated.”
4
Personalized attention and care for each client's unique situation
“Retoria is OUTSTANDING!! Rachel Prout is the best very professional always helps.. always answers my questions/calls & talks to me nice.”
5
Efficient and timely handling of cases
“They did a wonderful job. Excellent service I was extremely satisfied with your assistance in my case.”
Cons
1
Inconsistent communication and lack of responsiveness from some staff
“I've had dealings with Sacco & Fillas , LLP for more than five years and have consistently received excellent customer service from Alex Diaz. However, not all staff members provide the same level of service.”
2
Potential delays in case resolution and settlement disbursement
“It's been a long 18 months. Satisfied so far will come bk after I receive the check in 2-3wks.”
